Terms & Conditions

Online card Payments

Visa, Master and American express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

We charges a service fee on all domestic airline bookings. In case of cancellation of booking, this fee is non-refundable.

Delivery of Products/Services

An e-Ticket is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-Ticket.

Your e-Ticket details will be sent to your email address provided by you at the time of making the payment for your booking. In case you do not have an email address, the details will be given to you over the phone.

Amendment and Cancellation policy

To amend/cancel your ticket offline, contact our Customer Care. For international flight bookings also. For all offline cancellation of domestic flights a standard charge of Rs. 500 per person per sector , over and above the airline’s own cancellation charge will apply. While for international flight bookings a standard fee would be charged, over and above the airline’s own cancellation charge. For rescheduling of domestic flights, we will charge standard rescheduling charges. For No-Show of domestic flights, we will charge Rs. 100 per person per sector as standard No-Show charges

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